Northern Nevada’s Premier Waste Water Removal Services
Bonanza Septic was established in 1989 and has changed hands throughout the years. Each time the new owner has implemented changes to improve customer service. Now known as Bonanza Septic & Jetting Solutions, in addition to our residential and real estate business we also service a wide range of restaurants, breweries, medical facilities and food manufacturers.
The current owner, Mike Orms, bought Bonanza Septic in June of 2022. He has decades of experience overseeing operations, manufacturing, management, and customer service. He will enhance and expand the services Bonanza offers. Implementation of scheduling, tracking, instant payments and invoicing will provide an exceptional service to our customers. The key to our moral fiber is our customer relationships. Our customers are everything to our future success.
We are a family-owned business and care for all our teammates. With paid vacation, paid education, and paid time-off while in class to obtain a CDL, we attempt to reduce stress for our employees. Then they can focus on their jobs while working with our customers. This is what makes Bonanza Septic & Jetting Solutions a special team. We have a vested interest in our employees’ wellbeing - not only during work, but outside of work too. Employee retention is extremely important to us. An employee who feels appreciated will do whatever they can to get the job done properly. This can’t be overstated.
When training our employees, we focus on customer service and education first. Clear communication with our customers about their septic systems, Hydro-Jetting needs, or even a simple repair with a smile with a ‘Hello’ goes a long way. When necessary, we rally and come together to solve your problems.
Commitment to educating our customers is key. We’d prefer to educate and form long-term relationships with all our customers. Providing knowledge on how a septic system works for homeowners who are new to the septic world is one of the key elements to our service. Our entire staff is dedicated to ensuring your needs are professionally met.
- Commitment to Exceptional Customer Service
- Appointments in Days, Not Weeks!
- Family-Owned Business
- Services a Varity of Customers
- Employee Appreciation
- Paid Time Off and Education Assistance
- Computerized Scheduling w/GPS Tracking
- Computerized Scheduling w/GPS Tracking
Laura is also a longtime resident of Northern Nevada and has worked in manufacturing, quality control, and customer service. She is happily married to her husband Tom, and they have two adult children and three grandchildren. Laura takes care of us with her AWESOME birthday treats! She was behind getting an ISO 9001-2015 certification for a company that had a highly specialized product and then had zero recordables in three consecutive years. Her goal is to ensure every customer receives excellent customer service at the time of booking, all the way through to invoicing.
Travis is a quiet individual but don’t let this fool you, he is constantly getting praise from our customers as a hard worker and kind individual. Travis grew up in the Mountain Ranch, CA area and moved to Carson City in 2016. He enjoys cooking, home improvement projects, spending time with his girlfriend Robin and playing with his dog Daisy.
Ryan is our shop MacGyver, always finding ways to repair any item that needs it. Ryan grew up in the Pioneer, CA area and moved to Carson City in 2021. He has a vast amount of knowledge from his previous work as a pool builder and mechanic and is often buried in a YouTube video. He constantly reminds Mike how desperately we need a mini excavator. And ladies, he’s single!
Mike is a longtime resident and business owner in Northern Nevada. His wife Kimberly is in the medical industry, they have four adult children with one daughter-in-law, one son-in-law and one grandson. Mike has decades of experience overseeing operations, manufacturing, management, and customer service. They enjoy traveling, camping, and spending time with family. He is aware how desperately we need a mini excavator.
2003 Ford F-250 Service Truck
2018 International 4300 w/ 2000 Gallon Tank
2019 International 4300 w/ 2200 Gallon Tank
2019 International w/ 3600 Gallon Tank
2020 Kenworth w/ 3600 Gallon Tank
2021 Dodge Promaster Hydro Jetting Van