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Bonanza Septic Staff
775-883-3411
Real Estate Waste Water Removal Services
Frequently Asked
Questions
A service agreement and credit card authorization form will be required in order to perform a septic survey. We do require a credit card on file to schedule the appointment, so please have that ready when our office staff calls you to complete the appointment scheduling. All forms are due back within 24 hours of scheduling.
Click below to download the required forms.
Bonanza Service Agreement Credit Card Authorization Form
Click here to securely upload your forms or you can email them to bonanzaoperations@gmail.com.
Septic Survey Request Form
After completing this form one of our friendly staff members will contact you with our next available date.
Q: What is included in the Septic Survey?
A: Your Septic Survey will include, tank location, wastewater removal, a report on the integrity of the tank, inlets and outlets, supporting photographs, as well as a 30-minute leach field water test. All findings are then compiled into a digital Septic Survey.
Q: How long does it take to receive the Septic Survey?
A: Septic Surveys typically have a 48 hour or less turnaround once payment is received in full.
Q: What information do you need to bill to escrow?
A: Unfortunately due to the current real estate market being unstable we will no longer be offering escrow billing. We hope that you will continue to use us as your trusted septic professionals going forward. Payment will be required at the time of service for both buyer and seller or they can call in the payment to the office.
Q: What if I just want a Septic Survey without pumping?
A: We are unable to give a proper septic survey without pumping the tank empty as we are unable to see inside the tank to verify that there is no damage.
1: If the tank is empty, we may need to fill the tank with wastewater in order to validate that the tank will hold wastewater.
Q: What if I do not know the location of the tank?
A: Tank location is not necessary to book your Septic Survey. However, providing permit maps, general location information, and/or access information may significantly reduce your overall service bill.
Q: Where do I obtain a permit map for my property?
A: Septic permit maps can be obtained by contacting either your County Building Department or EPA Office.
Q: Do I need to present at the time of the inspection?
A: Service can be performed without your presence as long as the following conditions exist: adequate access for the service truck, access to the interior of the home, clean-out pipe, running water, and electricity are available.